APM and Synthetic Monitoring

We can help fix Application Performance issues proactively

Over the past several years the applications on the web have become more sophisticated. Customer expectations from these internet applications have increased. Since businesses also heavily rely on their web front for their business, it is imperative that these applications are living up to the customer expectation and the businesses always have real time information on the performance of these sites. For example, an ecommerce website should be aware of the impact it would have during peak season and should proactively take care of things for the website to handle heavy traffic. The overall performance of the web application is determined by the weakest link which is the slowest process in the path. The slow process can be due to servers, devices, networks, applications, any third party service or even the location from where the customer is accessing the application. Therefore, the businesses these days need to be on top of things and should constantly evaluate their system to proactively identify these slow processes.

How do they do that? APM and Synthetic monitoring is the answer.

iPowerFour has center for excellence for APM and synthetic monitoring. Our solution typically involves developing automated scripts that simulate transactions from a robot client to the application and mimic what a typical user will do. These monitoring scripts are then setup to run at regular intervals. There are number of tools available for perform user synthetic monitoring and we have predominantly used New Relic, etc.

Application Performance Monitoring and Synthetic Monitoring

Through synthetic monitoring initiatives we have accomplished some of the following for our clients

  1. Monitor application inside or outside firewall. Monitoring inside the firewall we have ensured that all the machines are running properly. Through outside the firewall monitoring we were able to provide advance information about availability and performance from global perspective involving the end users.
  2. We have simulated various end user clickstream such as basic navigation, form submissions, shopping-cart transactions, etc. to ensure the application is functioning as desired. This was accomplished through development of automation scripts using languages such as JavaScript, Python, etc.
  3. We helped clients to monitor various use cases at regular intervals and update when there are issues.
  4. We were able to simulate users accessing the applications from different server locations using different browsers to better gauge site availability and responsiveness, globally.
  5. Visualization dashboard to view the resultant metrics using easy to understand graphs, charts, etc.
  6. Monitor the performance of any API in the applications.