Over the past several years the applications on the web have become more sophisticated. Customer expectations from these internet applications have increased. Since businesses also heavily rely on their web front for their business, it is imperative that these applications are living up to the customer expectation and the businesses always have real time information on the performance of these sites. For example, an ecommerce website should be aware of the impact it would have during peak season and should proactively take care of things for the website to handle heavy traffic. The overall performance of the web application is determined by the weakest link which is the slowest process in the path. The slow process can be due to servers, devices, networks, applications, any third party service or even the location from where the customer is accessing the application. Therefore, the businesses these days need to be on top of things and should constantly evaluate their system to proactively identify these slow processes.
How do they do that? APM and Synthetic monitoring is the answer.
iPowerFour has center for excellence for APM and synthetic monitoring. Our solution typically involves developing automated scripts that simulate transactions from a robot client to the application and mimic what a typical user will do. These monitoring scripts are then setup to run at regular intervals. There are number of tools available for perform user synthetic monitoring and we have predominantly used New Relic, etc.