This case study describes how we helped one of our client who are into publishing business in their data transformation services by minimizing the data acquisition cycle-time, reducing data-to-information turnaround time, enhancing production efficiency and optimizing costs. This enabled them to reassign their core resources from regular production activities to critical business tasks and innovate new products.
The client, a publishing company based in US, is a leading provider of compliance information, training and in-depth data. They publish hard copies of books and also provision information in digital medium such as website and mobile apps. The information they publish primarily focuses on industries closely regulated by the federal government including associations and nonprofits, federal, state and local governments, financial institutions, etc. This required them to pull data from various publicly available online data sources and transform them into a structured information before publishing them.
The data transformation services inherently has number of challenges throughout its processing lifecycle related to volume of data, format inconsistency, data errors, etc. As the client ventured into new information area their challenges only multiplied. When we engaged with the client they had following key challenges apart from many other
We initiated a BPR activity to understand their current process and also to understand the various data sources and different delivery systems. The outcome of BPR initiative not only resulted in improving the processes but also in developing number of software applications which eventually increased their operational efficiency and optimized costs
Key resources involvement in production activity reduced by more than
Data errors reduced by more than
Book publishing time reduced by more than
Manual interventions for data cleansing and verification reduced by more than
Scalability increased and they were able to innovate and introduce new products